Frequently asked questions

Find the answer by symptom

Problem	Guide
Edits are not saving or changes revert	Saving checks
My license is missing or has vanished	Find a missing license or purchase
Checkout fails or keeps returning to the same page	Checkout and payment checks
Steam Deck or Linux cannot detect the running game	Linux loading checks
Waiting for a compatible game update	Releases for each platform
Settings or currency won't stay saved	Save the Settings tab
Preferred moves change back	Preferred moves and saving
I can't register a player	Registration rules
AFC or Sudamericana registration is missing	Continental registration
The board caps my wage offer	Max Wage (aprox.)
Corporate Facilities returns to zero	League-data checks
Columns disappear	Column settings
Favourites disappear	Player favourites
Current Screen opens the wrong player	Check the player shown
Understanding player ability	CA, RCA and PA
Add or subtract ability with a preset	Relative preset values
An FMF file appears but cannot be verified	Database verification checks
Graphics folder or faces are missing	Facepack checks
Italmed, SAMed or dictionary-key error	Pack checks

Is FMRTE free?

Yes, except for saving changes. Scouting, browsing, the Facepack Installer and all other features are free. Writing your edits to the game requires a license.

Which game or platform do I need?

Check Supported platforms for your game edition and update.

Do I open my save file in FMRTE?

Open the savegame in Football Manager first, then select Load Game in FMRTE.

What is the difference between saving in FMRTE and saving in FM?

Save Changes updates the running game. Saving in Football Manager keeps those changes in the save file.

Can I undo an edit?

See Recovery options.

I saved an edit, but cannot see it in the game

Reopen the same player's screen and follow the saving checks.

Why do player attributes change back?

Follow the saving checks. If attributes change after the game advances, see ability balancing.

My player still cannot play after I healed them

Read the game's reason. Injuries, bans and registration are separate.

Does the Facepack Installer generate faces?

No. It assigns images from a facepack you provide.

Why did changing a name affect another player?

Names can share text records. See name-editing limits.

Should I turn on Debug Mode?

Use it when support asks for a diagnostic log. It is not a general fix.

What about achievements or online play?

Achievement outcomes and online host/client compatibility are not confirmed here. Check with support for your setup.

Can I use FMRTE in an online save?

FMRTE can only be used by the host

Can I clone or duplicate a player with Export and Import?

No. Export and Import copies selected data onto an existing player, it does not create an additional player. Check the destination player and selected categories before importing.

What should I include in a support request?

Use the support report template for versions, steps, errors and screenshots. Keep license keys private.